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NexPath Telephone System Features
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The NexPath NTS Server
is a truly revolutionary telephone system that allows small businesses to have affordable
telephone systems with large company features. In fact, many of the features found
on the NTS Server are not found on systems costing over $100,000.00! The
NTS Server is the first Computer Telephony Integrated (CTI) system to provide
access and control from a client PC Web Browser. Access and control is also available
from native Windows tools.
The NTS Server is a telephony appliance, a communications server that provides client-server telephony.
Calls can be placed in the usual manner with analog telephones. But, with Windows clients on the network,
you can place calls, review voice mail, or administer moves, adds, and changes right from your
desktop on any LAN connected PC. This is done via an elaborate network based API that is standard on all Nexpath Communications
Servers.
All network client applications programs run on Windows 95/98/ME/NT/2K systems, and access the NTS Server
via the TCP/IP network. Windows LAN clients are included with the Nexpath Server: a Dialer with voice mail access (NexDial),
an operators console program NexDirector, and a network based install
program for restoring the NTS in the event of a disk failure (NexPath InstallTool).
The NTS Server features are provided
by a NexPath designed, proprietary hardware board that interfaces the computer and the telephone. Click here for more details.
The NexPath NTS Communications Server is a complete, sophisticated, state-of-the-art, network connected
small office telephone system that combines the following subsystems into one single, easy-to-maintain, package:
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A complete small office switching system with: |
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- Up to 136 line capability, in 8-line increments (a line is an outside or
inside telephone connection).
- Functions such as call routing and switching
can be performed using the touch tone keypad on
conventional analog telephones. No expensive proprietary
phones are necessary.
- High bandwidth (64 kilobits per second), all digital system passes
fax and modem signals transparently. No special equipment or connectors
needed to connect modems or fax machines to any extension.
- Exception Messages, prompting, and voice menus.
- Call screening, barge-in, and recording
- Automatic fax detection and routing
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An Auto-attendant System:
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- Allows automated answering and routing of calls
- Fully configurable, including custom messages and flexible number plans
- Multiple attendants supporting multiple companies on one system
- Easily administered using standard web browsers
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Fully Integrated 30 Port Voice Mail: |
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- 64 kbps full bandwidth storage, for the clearest voice mail recordings you will ever hear
- Up to 60 hours of voice mail can be stored per system
- Individual password protection for all voice mail access
- Personal greetings can be recorded for each extension
- Personal auto-attendants for each extension
- Up to 30 callers at the same time
- Email notification with optional forwarding of voice mail file
- Voicemail access from the telephone, off-premises, or from the
network using NexDial.
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Automatic Call Distribution
(ACD): |
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- Multiple, overlapping group capability
- Ten configurable reassurance messages for each group with time triggers on each message
- Configurable time limit in queue
- Keypad keys to exit group to operator or to voice mail
- Choice of two different call distribution strategies
- Agent log-in/log-out
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Network Access and Control: |
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- Allows administration functions
to be accomplished from a JavaScript-enabled Web Browser (MSIE or Netscape)
on a TCP/IP network using AdminTool.
- Allows call control functions
to be accomplished from native Windows clients NexDial and NexDirector.
- Simple, intuitive use of telephone functions such as conferencing,
consultation transfer, barge-in to voice mail, etc., with an easy click of a
button.
- Maintain a personal phonebook.
- Listen to, forward, or save local copies of voice mail.
- View personal call log.
- Developer API for network access and control via Java, Visual Basic, or C++
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Standard PC Technology |
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The Nexpath Telephone Server is based on standard,
low cost, reliable PC technology, using a proprietary telephony card.
Click here for more details. |
The NexPath Telephone Server is feature packed, at no extra cost.
Other features include:
- Integrated TCP/IP LAN for network control of all calls. This allows seldom
used functions such as conferencing to be done with helpful PC screen prompts rather
than cryptic keypad sequences. All telephony functions are network accessible.
- System administration is performed using standard web browser software running
on any desktop computer.
- Control of any extension can be performed using either a desktop telephone
or via Windows clients (provided at no extra charge) on a LAN-connected PC.
- Voice prompts and error messages are available for all telephone operations
- A public address output for announcements and speaker ringing (external amplifier
required; not supplied).
- Music on hold input
- Multiple automated attendants
- Automated Call Distribution with multiple queues
- Call waiting and call forwarding
- Forward calls to offsite numbers
- Visual Call Waiting (Caller ID w/Call Waiting)
- A complete personal and system activity log
- Distinctive ringing (6 patterns)
- Distinctive ringing based on inside/outside call
- Reminder rings for calls on hold and calls in park orbits
- Multiple hold stack
- Screen (listen-in) and Barge-in to voicemail in progress
- Call Recording
- Caller-id pass-through and decoding both inside and outside calls
- Digital conferencing with up to four parties per conference
- Ring groups and pickup groups
- Park orbits
- Centrex/CLASS feature integration, including Centrex transfer to offsite numbers
- Caller ID Routing with multiple route tables
- Announce name with accept/reject call option at each extension
- E-mail notification of new voice mail, with the option of attaching the voice message
to the E-mail and deleting the message from the server after sending the E-mail.
- Power fail by-pass relays standard; All CO lines bypassed
- Multiple extension assignment per line
- Night and day ringing modes, with automatic changeover and 7 day configurable schedule
- Numeric paging upon receiving new voice mail, with called ID and mailbox number transmitted to pager.
- Remote voice mail retrieval and Administration via the Internet using the Web browser
- Complete on-line manuals viewable by any LAN user via the Web Browser
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