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NexPath NTS Server
Voice Mail Features
 
Introduction:

The NexPath Telephone System integrates voice mail with the switching functions (PBX-like functions) into one compact package. Instead of a multi-box, complex solution with only two or four "ports" of voice mail that you would get on traditional telephone systems (using station ports), you get a fully integrated 30 ports of voice mail on the NexPath system. The NexPath voice mail system is not an add-on, placed "in front of" or "behind" the switching system. The NexPath voice mail is an integral part of the telephony server designed in from the beginning.

In voice mail terminology, a "port" is one connection to the voice mail system. The number of "ports" on a voice mail system is the number of simultaneous connections to voice mail possible at any one given time. This includes both callers leaving voice mail, as well as a user retrieving his or her personal voice mail. With the NexPath Server, you never have to worry about running out of ports.

Voice mail on the NexPath system is accessible from an inside line, an outside line, from the network API, and from the web browser interface. You can listen to your voice mail using the multimedia capabilities of your computer, or in the traditional manner from the telephone handset.

Voice Mail Features:

  • More than 50 hours storage on mini-tower systems (NTS and NTS/X)
  • More than 50 hours storage on rack mounted systems (NTS/RX)
  • Up to 30 ports of simultaneous access (All systems)
  • Numeric paging upon receipt of voice mail
  • E-mail notification upon receipt of voice mail, with option to attach message or delete message on server
  • Announce Time and Date and Caller ID of message (configurable)
  • View Caller ID and Caller Name of message (NexDial and TelOper)
  • Configurable message length limit mailbox by mailbox (Administrative setup)
  • Configurable total storage size limit mailbox by mailbox (Administrative setup)
  • Configurable permission to allow E-mail notification at each voice mail box
  • Stand-alone voice mail boxes (not necessary to be tied to an extension)
  • Number of voice mail boxes limited only by extension numbering (3 digits) and disk space
Voice Mail Keypad and CTI Options:
  • Play Message
  • Pause Playing
  • Resume Playing
  • Next Message
  • Previous Message
  • Skip Forward 5 seconds
  • Skip Backward 5 seconds
  • Erase Message
  • Record New Greeting (Normal and Alternate)
  • Select normal or alternate greeting
  • Play normal or alternate greeting
  • Dial person who left message
  • Change Numeric Pager number
  • Announce Numeric Pager number
  • Erase Numeric Pager number
  • Announce time and date of message (configurable option from NexDial or TelOper)
  • Announce caller ID of message (configurable option from NexDial or TelOper)
  • Copy (forward) message to another mailbox
  • Record prepend to message to copy
  • Record short name for forwarded messages and for dial by name auto-attendants
  • Save message to local disk (NexDial or TelOper)
  • Exit voice mail
  • Forwarding to configurable groups of voice mail boxes
  • Send message from voice mail with forward/back/record over transcription capability

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